Luxury Safari Hospitality Couples
An incredible Luxury Safari operator in Uganda is seeking competent and outgoing couples to provide bespoke unique service for its guests. The company founded in 1997 is owned and operated by a British American couple.
The owners of this successful wildlife tourism enterprise are down to earth and hands on in the daily operational and sales capacities. Each property that they own and manage has around 10 guest bedrooms with a staff of around 30 and seeks experienced hospitality service professionals to assist with the management of teams and to uphold a luxury environment. Each couple would be fixed to one property and not required to travel between them. There is a flagship property in the mountains which is focused solely on the safeguarding and facilitating Western nature lovers to view and photograph mountain gorillas.
The guests on Safari like to enjoy excellent food and caring tailored hospitality as well as professional guides and drivers when out on a game drive.
The project is a labour of love, the owners provide employment for many locals and hope to source 2 perhaps three different couples on a one-year minimum commitment so as to help run the service provision to western luxury standards.
All applicants must come from a unique and tailored customer service background and used to operating at a 5-star luxury standard. Knowledge of Food and Beverage service and guest interactions are important skill to have in this role. Experience in 5 star dining environment or in a Michelin level kitchen are really beneficial. Each property is staffed with 3 housekeeper, 3 butlers, 3 cooks and other general staff including Gardeners’ & drivers are also present. Each couple would be focused on one specific camp and would not need to travel much between the locations which are nestled into National parks and distant form each other. Each couple would be focused solely on the provision of luxury services in one property/camp.
Key responsibilities:
Ensure that all staff are working towards a 5 * service level
Lead by example and assist the team in a hands-on capacity
Lead the team and help develop organisations systems
Manage stock rotation
Deal with any guest’s specific requests
Arrange team briefings and any pre arrival touches
Always uphold a Hospitable professional nature.
This position is an incredible opportunity for the right people but not for the faint hearted. Candidates should be fit and outgoing in nature and obviously enthusiasm for spending time in remote wilderness for long periods of time is important. Passion for conservation and nature as well as customer service and hospitality are key values to the organisational structure of the company. Professional English is the only language requirement and candidates should be confident drivers.
Job ID:
Consultant: Archie McClintock
Accommodation of a good standard is provided in each camp.
Salary: €4,000 NET per month